Bill From Hacienda Heights

December 17, 2019
Casework Success Story
Misdeliveries of Mail

My office recently assisted a constituent from Hacienda Heights with frequent misdeliveries of her mail. The constituent had previously filed numerous complaints with the United States Postal Service, but to no avail. After my office submitted an inquiry with the postal service, the postmaster started keeping a Special Notice Card in the letter carriers’ cases, and the letter carriers covering the route were given instructions to ensure correct delivery.